Q: How will I know if you are the right therapist for me?
A: Good question! Before we begin a session, I require a brief 15-minute consultation with all new and prospective clients. This is an opportunity to discuss your therapeutic needs, counseling approach, and answers to any questions you may have. Consultations are at no cost to the client.
Q: Do you provide in-person or online counseling?
A: Yes! I offer both online (teletherapy) and in-person counseling. The client has a choice in how services are received.
Q. What will we discuss in therapy?
A. Your therapeutic session is centered on you. My role is to hold space for you in the hour we have together. Feel free to lead the discussion in any direction you choose. I'm walking through your journey with you.
Q. Do you prescribe medication?
No. I do not prescribe medication or provide medication management. All medication requests will need to be sent to your primary care physician.
Q. What is therapy like?
A. Therapy can look different for everyone. I tailor my therapeutic approach to fit the needs you present. It's collaborative and supportive. Vulnerability, accountability, and transparency are all part of the process. It will take you to be an active participant and trust the process towards meeting your treatment goals. Outcomes will vary for all clients.
Q. Do you accept insurance?
A. No. Private pay (also known as self-pay) is accepted at Truth to Healing Counseling, LLC. We accept cash, Visa, Mastercard, Discover, American Express, and Health Savings Account cards. Clients may receive a superbill or invoice and submit it for reimbursement through their insurance provider. Clients are responsible for verifying if their insurance approves reimbursement.
Q. Why don't you accept insurance?
A. It is advantageous to the client for the following reasons: increased privacy of client records (no required audits), complete control over the length of therapy, no diagnosis in an insurer's database, more control over how we stylize therapy.
Q. Do you offer a sliding scale?
A. Yes. The sliding scale fee is a needs-based discounted rate. Limited slots are available.
Q. How will I know if therapy is working?
A. Therapy is a process. As you continue doing the necessary work and applying new skills learned, you may notice a shift in your mood, communication style, boundary setting, increased self-awareness, improved emotional resiliency, etc. Therapy is fluid, and outcomes will vary for every client.
Q. Do you have evening or weekend availability?
A. Yes. See the SimplePractice client portal for available days and times.
Q. How do I schedule my appointments?
A. Call me directly: 504-475-7867, email me: firstname.lastname@example.org, or book through the SimplePractice client portal. Clients may book appointments for up to two weeks.
Q. Does what we talk about in therapy remain confidential?
A. Yes. Therapy sessions remain confidential and will not be shared outside the therapeutic relationship. Exceptions include: doing harm to self, doing harm to others, or harm is being done to you. If any of the above occurs, I will have to disclose it for your safety and welfare.
Q. Will you think I’m “crazy”?
A. No. Therapy is a form of self-care. You made the courageous step in putting yourself first and honoring your mental health. Seeking therapy has long been stigmatized and presumed for "crazy" people, but we are learning just how vital our mental health is. Let's normalize reaching out for help and treating our mental health with the same intentions as physical health. It is all interconnected.
Q. Will there be any written record of what I say? What happens to that record?
A. In-person sessions and teletherapy sessions are not recorded. However, I do take notes during the session to recall what is discussed. Notes are kept in a HIPAA-compliant electronic health record (EHR) tool called SimplePractice. Client records are kept maintained for a minimum of 6 years. The therapist must maintain records for minors a minimum of 7 years past the age of 18.
Q. What COVID-19 safety protocols are in place for clients who receive in-person services?
A. We take the COVID-19 pandemic very seriously, and we want to ensure that we comply with the CDC guidelines and our state requirements to slow the spread. Masks are not a requirement if you are vaccinated. If you have not been vaccinated, it is highly recommended that you wear a mask in enclosed spaces. If you present fever-like symptoms (i.e., over 100 degrees F), we will reschedule your appointment without penalty. We will do our part to protect both our clients and our staff.
Q. Do you require that I be vaccinated for COVID-19 to be seen in person?
A. No. We do not require that you are vaccinated, but we encourage it. We will not ask you to present your COVID-19 vaccination record.